Sunday, April 18, 2010

Plesk install failed on Redhat EL 5.5

The other day I was trying to install Plesk 9.5.1 on a RHEL 5.5 box, but it constantly threw an error which I could not understand what it is. The installation was failing and spent most of the day to resolve it and install it successfully.

The error I got was:

Determining the packages that need to be installed.
ERROR: Unable to install the "psa-9.5.1-rhel5.build95100414.15.i586" package.
Not all packages were installed.
Please, contact product technical support.

After a lot of digging up, I could finally find the error in the file /tmp/autoinstaller3.log. It was trying to install Bind package on the server and there was already another version of Bind installed on the server which was installed with the OS. I removed the Bind package and tried installing again and voila!!! The installation was successful and I am happily configuring the other stuff in the server.

I would recommend everybody, if anyone encounters a similar issue, make sure to check the /tmp/autoinstaller3.log file and you will get the exact cause of the failure.

For queries, you can email me at nitaishonline at gmail dot com.

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